Whether your plan already serves Medicare beneficiaries, or is preparing to do so for the first time, there are numerous challenges inherent in marketing to this patient population. CMS closely regulates and monitors health plans for compliance in both marketing materials and what their sales agents say to Medicare beneficiaries. Even more fundamentally, marketing strategies and techniques that work well for younger enrollees on the commercial side of the managed care business may not work as well among the predominantly senior Medicare population. There is a science to marking to seniors--- and it is an evolving science.

Further complicating the matter of selling to seniors is the new “lock in” provision, which precludes most Medicare beneficiaries who enroll in Part D from switching plans more than once a year and dramatically shrinks the enrollment period.

Gorman Health Group has already assisted dozens of health plans and PDPs to address these and other marketing and sales challenges by providing support in the following areas:

  • Marketing and sales strategy and implementation
  • Market and consumer preference analysis (qualitative/quantitative)
  • Member satisfaction program development and member retention strategies
  • Marketing and sales support outsourcing
  • Compliance with CMS marketing policies and procedures

 

Where Can I Get More Information?

Please contact info@gormanhealthgroup.com or call us directly at 202-364-8283.

 

GHG has a solid track record in working with our managed care clients to develop the most cost-effective strategies and tactics to help plans achieve maximum market reach for their products and services aimed at Medicare beneficiaries.

 

CMS Publishes Final 2009 MA Capitation Rates and Part D Payment Policies; CMS Will Conduct Plan Level Audits and Not Make Coding Intensity Adjustments for 2009, 04.10.08
2009 Advance Notice of Capitation Rates, 3.04.08
CMS Call Letter Establishes New Requirements and Reporting Metrics for Plans 1.24.08
Other SNP Sponsors Could Follow In QMed's Wake, Consultant Says; Medicare Advantage News, 11.15.07
The Medicare Outlook: Keys to Success in the New Senior Market, Munich Re America HealthCare Newsletter, 11.01.07
 
Protecting Beneficiaries: Improving & Monitoring Medicare Marketing Practices - AHIP, 05.07
Hard Sell Cited as Insurers Push Plans to Elderly, New York Times, 05.07.07
Advantage Plan's Risk- Wall Street Journal, 04.22.07
Power Shift in Congress Revives Health Debate - New York Times, 01.02.07
 

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