Member Experience – Do You Understand Your Members and Their Needs?

Carrie Barker-Settles

sales & marketing image blog

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Will Trump and Price Pull Out the Scalpels for Star Ratings?

John Gorman

Star Ratings have driven the market in Medicare Advantage (MA) and Part D since the Affordable Care Act …

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CMS Releases Widely Anticipated Proposed ACA regulation, the New Administration’s First Attempt at Market Stabilization

Olga Walther

On February 15, 2017, the Centers for Medicare & Medicaid Services (CMS) released its widely anticipated proposed rule …

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CMS Proposes Several Key Changes for Star Ratings in 2018 Medicare Advantage (MA) Draft Call Letter

Melissa Smith

The potential changes to the Star Ratings program announced by the Centers for Medicare & Medicaid Services (CMS) …

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While We Wait…How Did the ACA Fare this Open Enrollment?

Olga Walther

As the weeks go by and we continue to wait for substantive Affordable Care Act (ACA) “repeal/replace” legislation …

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The Foundation Stone of Solid Medicare Implementation

Julie Billman

Home repair becomes far more complex when something is out of square. Everything is more difficult, and work-arounds …

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How to Maximize Your Medicare Advantage Website Strategy

Angela Fox

How was your Annual Election Period (AEP)? Have you evaluated your performance? Do you need to enhance your …

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