Melissa Smith
Melissa Smith

Melissa Smith is Senior Vice President of Stars & Strategy at Gorman Health Group, LLC (GHG). Melissa’s team helps clients improve performance within quality ratings systems such as Star Ratings, improve health outcomes and the member experience, evaluate market dynamics and opportunities, optimize distribution channels, and supports our clients’ strategic planning needs.

HEDIS Measure Changes and Updates

In a year where we find ourselves using the word “unprecedented” far too often, NCQA’s recently released HEDIS updates continue the trend. GHG’s experts summarize the high-impact measure changes in this article.

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