5 Ways To Evaluate Your MA Member Experience

The term “member experience” means many things to many people in a Medicare Advantage (MA) plan.  When the Stars team hears the term, they immediately think of the Consumer Assessment of Healthcare…

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Feasibility Studies

Two of the most common questions plans ask are: “Where should we be offering products?” and “What products should we be offering?” A feasibility study can really help make that picture clearer.…

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Population Health and Care Management

The term “population health” began emerging in U.S. health care circles around March 2003 when David Kindig and Greg Stoddart co-authored an article in the American Journal of Public HealthCare Management entitled…

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