CMS recently released their 2021 Medicare Advantage Readiness Checklist. GHG’s Jennifer Rogalla highlights key focus areas that may be new or expanded upon in 2021.
CMS’ Proposed Addendum to Part C & D Enrollee Grievances, Organization/Coverage Determinations, and Appeals Guidance
On July 7, 2020, CMS distributed a draft addendum to address changes required for Integrated DSNPs for Unified Appeal and Grievance processing in the Parts C & D Enrollee Grievances, Organization/Coverage Determinations, and Appeals Guidance. Noteworthy changes are summarized here.
GHG Welcomes Kate Rollins, Senior Vice President of Population Health & Clinical Innovations
GHG is thrilled to announce that Kate Rollins, MSN, RN, has joined GHG as the Senior Vice President of Population Health & Clinical Innovations. Kate is a Clinical Nurse Specialist with over 20 years of healthcare experience, specializing in clinical strategy and operations.
On Demand Webinar: AEP Sales Strategies for a Pandemic & Presidential Election
GHG recently held a virtual roundtable with leaders from Blue Cross and Blue Shield of Louisiana, HPOne, and Senior Market Sales discussing AEP sales strategies during a pandemic and presidential election. Read a synopsis of the topics covered and watch the webinar recording on demand.
Building a Successful Social Determinants of Health Strategy
In the midst of a viral pandemic and evolving social movements, developing a robust SDOH strategy is more important now than ever before.
Star Ratings Take Aim at Member Experience in ‘Huge’ Shift
CMS is increasing the weight of member experience measures beginning with the 2021 star ratings. This AIS Health article explores some of the ways in which MA plans can prepare.
6 Tactics for Better Agent/Broker Management During COVID-19
Now that CMS has released 2021 updates for agents and brokers, it’s important to explore these changes in the context of COVID-19 and how standard Medicare selling practices will not be sufficient for this year’s AEP.
