CMS is increasing the weight of member experience measures beginning with the 2021 star ratings. This AIS Health article explores some of the ways in which MA plans can prepare.
Tag: Coronavirus disease
Now that CMS has released 2021 updates for agents and brokers, it’s important to explore these changes in the context of COVID-19 and how standard Medicare selling practices will not be sufficient for this year’s AEP.
On March 30, 2020, CMS announced temporary regulatory waivers and new rules to help the U.S. healthcare system continue operating through President Trump’s COVID-19 emergency declaration. With this new information, GHG’s Star Ratings expert, Melissa Smith, answers many of the FAQs we’ve received over the last few weeks.
CMS has announced significant temporary changes to Star Ratings in response to the COVID-19 pandemic to provide some relief to healthcare organizations, but we still have many unanswered questions. Here’s what we know so far.
CMS recently broadened access and greatly relaxed regulations around telehealth services for Medicare beneficiaries. What does this mean for Medicare Advantage plans and providers?
Since COVID-19 surfaced, consumers have been bombarded with media coverage about the spread of the pandemic, most of which has been less than positive. Medicare beneficiaries are extremely vulnerable right now, and they need a voice of reason. As a health plan, you can be that voice.
The reality of social distancing and “shelter in place” orders has forced many to find a new way of working outside of a physical office. Since GHG’s team is fully remote, we wanted to share some advice for those new to working from home.
Right now, the industry is wrought with uncertainty and awaiting specific rulemaking from CMS in regard to the Star Ratings program. Read more for our suggestions on what clients can, and should, be doing from a Stars perspective in the midst of the COVID-19 crisis.