With CMS’ release of the Contract Year 2021 Final Rule, MA plans now have some clarity regarding the many Star Ratings proposals made earlier this year.
Tag: covid-19
Medicare Sales in the Age of COVID-19
There’s no doubt about it: COVID-19 will change the way we sell Medicare products. Health plans must pivot strategies to navigate the new norms of COVID-19 and an upcoming Presidential election.
New Benefits & Special Enrollment Period (SEP) During a National Emergency
Declaring COVID-19 a national emergency has two major implications for Medicare Advantage plans: Allowing for a Special Enrollment Period (SEP) and the opportunity to offer new benefits.
GHG Responds to Common Questions About CMS’ Proposed Star Ratings Changes
On March 30, 2020, CMS announced temporary regulatory waivers and new rules to help the U.S. healthcare system continue operating through President Trump’s COVID-19 emergency declaration. With this new information, GHG’s Star Ratings expert, Melissa Smith, answers many of the FAQs we’ve received over the last few weeks.
COVID-19 Star Ratings Changes: What Do We Know? What Remains Unknown?
CMS has announced significant temporary changes to Star Ratings in response to the COVID-19 pandemic to provide some relief to healthcare organizations, but we still have many unanswered questions. Here’s what we know so far.
Dramatic Changes to the Telehealth Benefit Due to COVID-19
CMS recently broadened access and greatly relaxed regulations around telehealth services for Medicare beneficiaries. What does this mean for Medicare Advantage plans and providers?
In Light of COVID-19, Overcommunication is Necessary
Since COVID-19 surfaced, consumers have been bombarded with media coverage about the spread of the pandemic, most of which has been less than positive. Medicare beneficiaries are extremely vulnerable right now, and they need a voice of reason. As a health plan, you can be that voice.
Remote Work in Challenging Times—Steps to Survive and Thrive
The reality of social distancing and “shelter in place” orders has forced many to find a new way of working outside of a physical office. Since GHG’s team is fully remote, we wanted to share some advice for those new to working from home.
What Plans Can Do Despite Uncertainty Surrounding Star Ratings & COVID-19
Right now, the industry is wrought with uncertainty and awaiting specific rulemaking from CMS in regard to the Star Ratings program. Read more for our suggestions on what clients can, and should, be doing from a Stars perspective in the midst of the COVID-19 crisis.