The term “member experience” means many things to many people in a Medicare Advantage (MA)…
Tag: MA
2020 Star Ratings Spotlight
CMS’ release last week of the 2020 Star Ratings gives us our first glimpse into…
Blending Network Strategy & Product Strategy
As more and more health systems and provider organizations successfully manage the shift from volume-based…
In the Midst of AEP…Don’t Lose Sight of the Upcoming Application Season Compliance Solutions
In mid-October, CMS will release the online Calendar Year 2021 Notice of Intent to Apply…
Four Potential Failures of Your Member’s Experience
It’s the Annual Election Period (AEP) for Medicare Advantage (MA), and like many health plans,…
Feasibility Studies
Two of the most common questions plans ask are: “Where should we be offering products?”…