Compliant Member Support Solutions Utilizing Technology, Engagement, and Analytics.

Convey Health Solutions (Convey) is a specialized healthcare technology and services company committed to providing clients with healthcare-specific, compliant member support solutions utilizing technology, engagement, and analytics. Convey’s clients include some of the nation’s leading health insurance plans and pharmacy benefit management firms. Their healthcare-focused teams help several million Americans each year navigate the complex Medicare Advantage and Part D landscape.

Its administrative solutions for government-sponsored health plans help to optimize member interactions, ensure compliance, and support end-to-end Medicare processes.

By combining its best-in-class, built-for-purpose technology platforms with dedicated and flexible business process solutions, Convey’s enterprise solution creates better business results and better healthcare consumer experiences on behalf of business customers and partners.

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Why Convey


Ease of single-system member visibility from enrollment through billing, reconciliation, appeals and grievances intake, and more. Built-for-purpose platforms constructed to compliantly handle the Centers for Medicare & Medicaid Services (CMS) processes complete with reporting and analytics.


Access to a team of customer service and back-office professionals who have the specific training to understand and respond to the needs of your members from inbound to outbound, enrollment to welcome calls, and provider to grievance management.

OTC Solution

As the market-leading provider of supplemental over-the-counter (OTC) benefit administration services, Convey provides your health plan with what is needed to offer the OTC solutions members genuinely appreciate while managing the benefit from end to end.

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