Jennifer Torres is a Senior Consultant at Gorman Health Group (GHG). In this role, she provides extensive operational experience in support of GHG’s Consulting Practice for Star Ratings, Quality Improvement, and Healthcare Effectiveness and Data Information Set (HEDIS®) Evaluation and Strategy. Jennifer brings GHG clients more than 17 years of experience as a HEDIS® and health plan quality management professional, working with Commercial, Medicaid, Medicare, Special Needs Plans (SNPs), and now Marketplace populations.
Jennifer is a proven collaborative leader with a technical and analytical background. In addition to her many years of HEDIS® and Star Ratings operational experience, she has expertise in developing and implementing quality-related healthcare initiatives and programs like member engagement, provider outreach, care management, and disease management. Jennifer also has expertise with healthcare systems evaluation, vendor/software selection processes, software implementation, vendor management and oversight, healthcare claims data analysis, and data warehouse implementation. Her professional background includes working for a large national health plan organization, a national Medicaid health plan, and two regional health plans.